Privacy Policy

At Macadamia Eco Travel Tours, we care about the protection of your personal data. This Privacy Policy explains what data may be collected when you use our website, why it is collected, and what rights you have.

1. Data Controller

The data controller for the personal data collected on this website is:

Macadamia Eco Travel Tours
Email: contact@macadamiaandco.fr

2. Data We May Collect

When you use our website, we may collect certain data, including:

  • your first and last name;
  • your email address;
  • your phone number;
  • information you provide through contact forms or booking request forms;
  • information related to your travel or stay request;
  • certain technical browsing data, depending on the tools used on the website.

3. Purpose of Data Collection

Your data may be used to:

  • respond to your contact requests;
  • process your booking or quote requests;
  • organize and follow up on our communications;
  • ensure the proper functioning and security of the website;
  • improve our website, content, and user experience;
  • manage payments when an online payment is made;
  • comply with our legal, accounting, and administrative obligations.

4. Legal Basis for Processing

Depending on the situation, the processing of your data is based on:

  • your consent, where required;
  • the performance of pre-contractual or contractual measures, especially for booking requests;
  • our legitimate interest in managing, securing, and improving our business and website;
  • compliance with our legal obligations.

5. Online Payments

When you make an online payment, it is processed through Stripe, our secure payment provider. We do not directly store your full payment card details on our website.

The data necessary for payment may be transmitted to Stripe as part of the secure transaction process.

6. Data Recipients

The data collected is intended only for authorized persons and services within the scope of Macadamia Eco Travel Tours' activity.

It may also be shared with certain technical service providers or partners where necessary for the operation of the website, the management of requests, payment processing, or the delivery of requested services, strictly to the extent necessary.

7. Data Retention

We retain personal data for a limited period of time, proportionate to the purpose for which it was collected, including:

  • the time necessary to process your request;
  • the period useful for managing the business relationship;
  • the period required to comply with legal, accounting, or administrative obligations.

8. Cookies

The website may use cookies or similar technologies to:

  • ensure proper website functionality;
  • measure audience and traffic;
  • improve user experience;
  • provide certain content or features.

9. Security

We implement reasonable security measures to protect your personal data against unauthorized access, loss, alteration, or disclosure.

10. Your Rights

In accordance with applicable regulations, you have the following rights:

  • right of access;
  • right to rectification;
  • right to erasure;
  • right to object;
  • right to restriction of processing;
  • right to data portability, where applicable;
  • right to withdraw your consent at any time where processing is based on consent.

You may exercise your rights by contacting us at: contact@macadamiaandco.fr

11. External Links

The website may contain links to third-party websites. We are not responsible for their privacy policies or their personal data practices.

12. Changes to This Policy

This Privacy Policy may be updated at any time to reflect changes to the website, our services, or applicable regulations.